Privacy Policy

1. Introduction

Welcome to SpecsVue ( specsvue.in ). This Privacy Policy explains how we collect, use, share, and protect information when you visit our site or buy eyeglasses, sunglasses, lenses, and related products.

2. Information we collect

• Personal information: Your name, email, phone number, shipping address, and billing address when you place an order or create an account.
• Order & payment data: Items ordered, prescription details you provide, payment method (we do not store full card details — payment is handled by our payment partner).
• Device & usage data: IP address, browser type, pages visited, and interactions on our site (for analytics and security).
• Cookies: Small files used to remember your preferences and improve your shopping experience.

3. How we use your information

We use collected information to:

• Process and deliver your orders.
• Communicate order updates, offers, and important notices.
• Improve our website, services, and product recommendations.
• Prevent fraud and maintain site security.

4. When we share information

We may share data with:

• Payment processors to complete payments.
• Shipping providers to deliver your order.
• Third-party services for analytics and site performance.
• Law enforcement or legal requests when required by law.

We do not sell your personal information to third parties.

5. Cookies & tracking

We use cookies and similar technologies to remember preferences, keep you logged in, and analyze how people use our site. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

6. Security

We take reasonable steps to protect your information with industry-standard security measures. However, no system is 100% secure — if you believe your account has been compromised, contact us immediately.

7. Children

Our site is meant for adults and does not knowingly collect personal information from children under 13. If a parent believes we collected data about a child, please contact us and we will remove it.

8. Your choices

• You can access and update your account information by signing in.
• Unsubscribe from marketing emails using the unsubscribe link in the email.
• Use your browser settings to manage cookies.

9. Changes to this policy

We may update this policy from time to time. We will post the updated date at the top of this page. Major changes will be communicated by email or a site notice when appropriate.

10. Contact us

If you have questions about this Privacy Policy or want to exercise your data rights, contact: